General terms and conditions online shop

1. Scope

The general terms and conditions (called “GTC”) apply to all orders placed and contracts concluded (called “order”) via the online shop of Kreativ-Fotografie.

The creative photography reserves the right to change the terms and conditions. The version of the General Terms and Conditions valid at the time of the order is decisive and cannot be changed unilaterally for this order.

2nd offer

The offer is aimed at natural customers with residence resp. legal clients based in Switzerland. Deliveries are only made to addresses in Switzerland.

The offer is valid as long as it is visible in the online shop and/or stocks last. Price and assortment changes are possible at any time. The images shown in the online shop and all information about the products are for illustration purposes and are non-binding.

3rd prize

The prices are in Swiss francs, including value added tax (VAT). The price in the online shop at the time of the order is decisive.

4. Order

The presentation of the products in the online shop is not a legally binding application, but a non-binding online catalog or a non-binding invitation to customers to order the product in the online shop.

An order is considered an offer to the creative photography to conclude a contract.

A minimum order value applies per order. The minimum order values communicated in the online shop and the delivery costs guideline apply.

After submitting the order, the customer automatically receives an acknowledgment of receipt, which documents that the order has been received by Kreativ-Fotografie.

The creative photography is free without giving reasons to reject orders in whole or in part. In this case, the customer will be informed and any payments already made will be refunded. Further claims are excluded; in particular, the products that cannot be delivered will not be forwarded. Products that are temporarily unavailable cannot be reserved.

5. Payment Options

Payments must be made in Swiss francs.

Credit cards and PayPal are accepted methods of payment. The available means of payment are displayed in the online shop.

The debit takes place immediately.

A purchase on account is not possible.

6. Conclusion of contract

A contract is only formed when the order is processed by Creative Photography. As soon as the order has been prepared for dispatch, the customer will receive an order confirmation by e-mail.

7. Delivery

The customer's delivery address must be in Switzerland.

Deliveries are not made on weekends and official national or cantonal holidays.

If the customer is not on site at the time of delivery and has not given any specific delivery instructions, the delivery man will leave a collection note in the mailbox. The customer must then pick up the delivery from the relevant post office.
Any order that is not picked up within the specified deadlines cannot be kept or refunded. Customers are solely responsible for orders that are picked up late and any warranty rights are excluded.

Customers are asked to confirm their pick-up with their signature. Any liability for damage incurred by the customer from loss, theft, misuse etc. in connection with the collection process or the collection ticket is expressly excluded.

The customer assumes responsibility for the products delivered, even if they were not received directly by them.

8. Shipping Costs

Delivery costs depend on the quantity of products ordered. The delivery costs communicated in the online shop apply. The delivery costs are listed as an additional item in the shopping cart and on the invoice.

9. Warranty

Creative Photography endeavors to deliver goods of impeccable quality. It is at the discretion of Kreativ-Fotografie to provide the guarantee through an equivalent replacement or through a refund of the purchase price. Further claims are excluded. Normal wear and tear and the consequences of improper handling or damage by the customer or third parties, as well as defects attributable to external circumstances, are not covered by the warranties.

10. Returns

The buyer bears the costs for returns. Returns must be agreed in advance with creative photography ( ).

11. Notification of Defects

If products are delivered with obvious damage to the packaging or the contents, the customer must, without prejudice to their defect rights, immediately complain to the delivery man and refuse acceptance. The customer is obliged to have a damage confirmation report issued by the delivery man. All transport damage must also be reported immediately to Kreativ-Fotografie.

It is also the customer's responsibility to check the ordered products immediately upon receipt. For any defects or deviations from the order, the creative photography must be notified on the day of delivery by e-mail . Creative Photography reserves the right to demand proof of the defect.

12. Passing of Risk

The risk passes to the buyer as soon as the shipment has been handed over to the person carrying out the transport. If shipment is delayed or becomes impossible through no fault of our own, risk passes to the buyer upon notification of readiness for shipment. If creative photography agrees to take over the transport costs in individual cases, this has no influence on the transfer of risk.

13. Limitation of Liability

Claims for damages due to impossibility of performance, breach of contract, culpa in contrahendo and tort are excluded both against us and against our vicarious agents, unless intentional or grossly negligent action is involved. Any liability for consequential damage resulting from the use of the products is rejected.

14. Applicable Court and Venue

Amriswil is the exclusive place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship. The legal relationship is subject to Swiss law.

15. Contact

If you have any questions, please send an e-mail to .

16. Privacy

The data protection declaration is an integral part of these terms and conditions. By accepting these terms and conditions, you also agree to the data protection declaration.

Status and update as of May 20, 2021